Hydro Store Outlet - The Discount Store For Growers!

FAQs

Frequently Asked Questions

Can I pickup in Store?

We are online only.Our warehouse do not offer in-person order pickups or returns. Please place and manage your orders through our website for convenient delivery and returns.

What Form of Payment do you accept?

Credit Cards

What’s your return policy?

We only accept returns if we have shipped you the wrong item. Due to the deeply discounted nature of our clearance items, we cannot accept returns for other reasons. Please double-check your order before completing your purchase to ensure you're selecting the correct items. For more information, please refer to our detailed return policy.

Can I make changes to my order before it ships?

Provide an answer to the question here, with as much detail as possible to help your customers.

Do you offer same day local delivery?

We do not at this time.

Do you ship internationally?

Not yet!

How do you package my order?

In a discreet box or wrapped in black wrap. Visiting our Shipping Page for more information.

What should I do if my order hasn’t been delivered? 

For all other questions, please feel free to contact us.

Hydro Store Outlet
Email: support@hydrostoreoutlet.com
Phone: 541-373-3631

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